All our products are shipped Within 24 to 48 hours from the order date.

Delivery of the products will take place in 3-7 Working days from the date of shipping.

Delivery timelines are influenced by product availability, geographic location of customers, customers shipping destination and the logistics partner's time-to-deliver in customers location.

Due to Covid 19 some delays may be unavoidable depending on the pin code of your order delivery so please co-operate.

For any help reach us at : KanyaaCo@gmail.com


SHIPMENT TRACKING

You will be notified when your order ships from our warehouse with the shipment tracking number.

PAYMENT METHOD

You can pay via all major VISA or MASTERCARD credit/debit cards using our payment gateway at the time of checkout. Payment is accepted in INR (Indian National Rupee) at the time of purchase. Duties and taxes are not included in the price.

REFUND & RETURN/EXCHANGE POLICY

KANYAA.CO aspire to ensure that our customer is completely happy and we endeavour to provide the best to you . In order to deliver you the correct and right product , our team of experts do a rigorous quality check, it's colour, it's quantity as per the order number and code before it's ready for dispatch. In case you are not satisfied with the quality of the product, we allow a return of any product. Our terms of Returns/Exchange and Refund Policy are as follows :-

  • You may change/cancel your order if it is not yet processed. To do so, please get in touch with us at kanyaaco@gmail.com with your order number and your request.
  • International orders cannot be returned, exchanged or refunded due to certain custom duty norms and policies of each country.
  • All our products undergo through quality checks before delivery, still you find that the product is damaged, kindly email us the picture/s and Box Opening/ Unboxing Video of the product within 72 hours from the order receipt. Once we confirm the order damage, we will deliver a new product to you. For international orders, you do not have to return the product. For domestic orders we’ll arrange the pick up once we confirm it.
  • The product(s) may be returned within 72 days from the date of receipt only if you consider them to not be in the quantity you ordered, if the product is damaged, has a major defect or is different from what you ordered.
  • We quality control all our shipping and packaging processes, but in rare circumstances, if you do receive a damaged, defective/wrong product or an incomplete order, simply get in touch with us within 72 hours of receiving your order with pictures and Unboxing Video at Kanyaaco@gmail.com and we will take care of the rest.
  • In case you receive a different product from what you ordered, we will exchange the product free of cost and will send the original product ordered. But please note, it has to be intimated to us via email on Kanyaaco@gmail.com immediately or within 72 hours on receipt of the product. Hence, we urge you to check the product received immediately upon receipt.
  • If your order contains products sold in OFFERS or SALE, we would not accept any returns / exchange / replacement request. SALE products are final sale only unless the product is defected/damaged or the product is not what you ordered for.
  • The product should be unwashed, unused and in an undamaged condition.
  • We have a free reverse pickup service. We will arrange for a representative of the courier company to pick up the product from you in 3-5 working days for domestic orders only (India). Please keep the parcel ready and packaged as you have received it and enclose a copy of the bill or a paper with your order number. In case your pin code is not serviceable by our team, you will need to courier the product back to us at your own cost and we will reimbursed it along with your refund.
  • If you cancel the order any amount paid shall be credited back into the requested bank account. If you had selected COD at the time of placing order, there is no amount to be refunded as you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking or Wallet you will receive refund into the source account within 10 - 15 working days from the time of order cancellation.
  • If coupon code is applied and the order is returned then the discount will be deducted from the amount and remaining amount will be refunded.
  • In case of multiple orders, a single product is returned and coupon code is applied, then the discount will be deducted and the remaining amount will be refunded.
  • If the Products are damaged from our end. You will have to email us at Kanyaaco@gmail.com within 72 hours. After that period, we won't consider returns or exchanges.
  • NOTE: TO RETURN/EXCHANGE THE SHIPMENT, OPENING/ UNBOXING VIDEO IS A MUST

For Pre-paid orders:

Order Cancellation:

If you wish to cancel your order, please let us know by sending an email to Kanyaaco@gmail.com within 12 hours of placing the order. This will help us process your cancellation request promptly and make necessary adjustments to the order.

DISCLAIMER FOR COLOR & DESCRIPTION

  • The details of the product (for instance weight, color, size, etc.) quoted with the product displays are only the approximate values. Slight variation on the actual color is possible from how it appears on the website. We assure you regarding the quality of our products.